OVERVIEW
This website ("site") is operated by Our Water LLC. Throughout the site, the terms "we," "us," and "our" refer to Our Water LLC. Our Water LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms, conditions, and policies referenced herein and/or accessible via hyperlink. These Terms of Service apply to all users of the site, including, but not limited to, browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is explicitly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most up-to-date version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
1 | ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purposes, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or destructive code. A breach or violation of any of the Terms will result in immediate termination of your Services.
2 | GENERAL CONDITIONS
We reserve the right to deny service to anyone for any reason, at any time. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transfers over various networks and (b) adjustments to meet the technical requirements of connecting networks or devices. When you place an order through our online store, hosted by Shopify, credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written consent.
The headings in this agreement are provided for convenience only and do not limit or otherwise affect these Terms.
3 | ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not liable if the information provided on this site is inaccurate, incomplete, or outdated. The material on this site is intended for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material provided on this site is at your own risk.
This site may include certain historical information. As historical information is not current, it is provided for reference purposes only. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information. You agree that it is your responsibility to monitor any changes to our site.
4 | MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change without prior notice.We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice. We will not be liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of the Service.
5 | PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These items may have limited quantities and can only be returned or exchanged according to our Return Policy.
We have made every effort to accurately display the colors and images of our products on the store. However, we cannot guarantee that the color display on your computer monitor will be accurate.
We reserve the right, though are not obligated, to limit sales of our products or services to any individual, geographic area, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offers for products or services on this site are void where prohibited.
We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
6 | ORDERS, CANCELLATIONS, AND ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel the quantities purchased per person, household, or order. These limitations may apply to orders placed using the same customer account, credit card, and/or billing and/or shipping address. If we need to make changes to or cancel an order, we will attempt to notify you using the email and/or billing address/phone number provided at the time of the order. We also reserve the right to restrict or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You represent and warrant that if you are making online payments: (i) any credit card, debit card, and bank account information you provide is accurate, correct, and complete; (ii) any charges incurred will be honored by your credit/debit card company or bank; (iii) you will pay the charges incurred, including any applicable taxes, in the amounts posted; and (iv) you are the cardholder and authorized to make purchases or transactions with the relevant credit card and information.
You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, to ensure we can complete your transactions and contact you as needed.
For more information on returns and refunds, please review our Returns Policy.
7 | ONLINE SUBSCRIPTIONS AND CANCELLATIONS
If you choose to purchase a subscription to our products on our website, you will receive our products at the frequency of your choice. If the frequency you prefer is not available at checkout, please contact us at info@ourwater.com. You can also skip future subscriptions by logging into your account.
There is no fee for subscribing. By subscribing, you authorize us to charge your payment provider immediately and at the beginning of each subscription period.
Your subscription will continue at your chosen frequency until you decide to skip or cancel it. You can do this by logging into your account or contacting us at info@ourwater.com. We reserve the right to terminate or suspend your subscription for any reason at our discretion.
8 | OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor control.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or endorsements. We will not be liable for any issues arising from your use of optional third-party tools.
Using optional tools provided through the site is at your own risk and discretion. Ensure you are familiar with and approve the terms provided by the third-party provider(s).
We may also offer new services and features through the website in the future, which will also be subject to these Terms of Service.
9 | THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on our site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third-party materials and will not have any liability for third-party materials or websites.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or any transactions connected to third-party websites. Review third-party policies and practices carefully before engaging in any transactions. Direct any complaints or questions regarding third-party products to the third-party.
10 | USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us submissions (e.g., contest entries) or unsolicited creative ideas, suggestions, or other materials (collectively, 'comments'), you agree that we may use, edit, copy, publish, distribute, translate, and otherwise utilize these comments in any medium without restriction. We are not obligated to keep comments confidential, pay for comments, or respond to them.
We may, but are not obligated to, monitor, edit, or remove content that we deem unlawful, offensive, or otherwise objectionable.
You agree that your comments will not infringe any third-party rights, contain illegal or harmful material, or include viruses or malware. You are responsible for the accuracy and content of your comments. We are not liable for comments posted by you or any third party.
11 | Personal Information
Your submission of personal information through our store is governed by our Privacy Policy. For more details, please review our Privacy Policy.
12 | Errors, Inaccuracies, and Omissions
Information on our site or Service may contain typographical errors or inaccuracies. We reserve the right to correct any errors or inaccuracies and to change or update information or cancel orders as needed, without prior notice. We are not obligated to update or amend information in the Service or on related websites except as required by law.
13 | Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes, to solicit others to engage in unlawful acts, or to violate any laws or intellectual property rights. Prohibited actions include harassing others, submitting false information, spreading malware, and more. We reserve the right to terminate your use of the Service for violating these prohibitions.
14 | TRADEMARKS
All content on the site is protected by copyright, trademark, and other proprietary rights. No content on the site should be understood as granting you a license to use any trademarks or logos without permission. You may print material for non-commercial, personal use only and must not modify or redistribute it without permission.
15 | Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and products are provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of the Service or any products obtained through it.
16 | RESELLER NON-AUTHORIZATION
Unauthorized resale of Our Water LLC products is prohibited. Without our express written permission, no party may resell Our Water LLC products on any e-commerce platform. We will take legal action against unauthorized resellers.
17 | INDEMNIFICATION
You agree to indemnify and hold Our Water LLC harmless from any claims, damages, losses, or expenses arising from your use of the site, your User Generated Content, or any breach of these Terms. We retain the right to control the defense and settlement of any claims.
18 | Dispute Resolution and Arbitration Agreement
Disputes related to these Terms or your use of the site will be resolved by binding arbitration. You waive your right to go to court or participate in a class action. The U.S. Federal Arbitration Act governs this provision. If the arbitration agreement is unenforceable, disputes will be resolved in Southampton, New York.
19 | SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, it will be severed, and the remaining provisions will remain in effect.
20 | TERMINATION
These Terms are effective until terminated by you or us. We may terminate the agreement if you fail to comply with any term, and you will remain liable for amounts due up to the termination date.
21 | Entire Agreement
These Terms and any posted policies constitute the entire agreement between you and us, superseding any prior agreements. Failure to enforce any provision does not constitute a waiver.
22 | Governing Law
These Terms are governed by the laws of New York State.
23 | Revisions to Terms of Service
We may update these Terms at our discretion. Check our website periodically for changes. Continued use of the site following changes constitutes acceptance of the revised Terms.
24 | Contact Information
Questions about the Terms of Service should be sent to us at info@ourwater.com.